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Published on October 8, 2007 By DorkCoffeez In ObjectDock
I would just like a quick check with our customers if some are still having issues with the Start menu docklet that comes built into Object Dock Plus. There seems to be some kind of inconsistency with this issue and was just curious if you could help me narrow down this bug.


Comments (Page 9)
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on Apr 04, 2008
There's a contradiction right there. First a member of Stardock says that "We want more people to use Impulse to get their updates so that 1. Impulse is getting hit like it should be, thus allowing us to know more about bugs, stresses, etc". However, you're saying that it's not meant to be widely released. It's either one or the other, make your mind up.


I SAID in the following post...


My point was not THE REASON why it's not happening. THE REASON is that it's management decision. My point was to illustrate that if more people use Impulse, then we're able to catch more bugs, more stresses on the db (if any), certain products not installing properly, etc.


Again, it's not THE REASON... I was illustrating a point.

Again... you did NOT buy a license. You bought a product.

I think I'm going to shut up now... I'm beating my head against a tree.


on Apr 04, 2008
That when you publish something on SDC and then publish it on Impulse you mess with version numbers, which then confuses the user.


Then why have SDC running at all? Why not just switch it off, move on to Impulse and tell everyone who'll complain about it to suck it up?

if you don't want to TRY a Beta of Impulse, then why do you care about getting an Alpha patch. Again you PAID for a product 2 YEARS ago. It WORKED 2 YEARS ago. Times change, drivers change, service packs change. You are NOT entitled to any updates to OD+.


I've explained in my earlier message why I care about the alpha patch. I AM entitled to updates to OD+ if I have problems with my product and it's not working 100%, which is the case. It's my right as a customer to have a product that works 100%. There are no time limitations set out in OD+ license so your reference to "2 years ago" is completely unjustified.

I.e. we didn't HAVE to give the Alpha patch. We just are, because Brad and Stardock are just nice that way.


Don't make it sound like you did me or anyone a favour. The alpha provides fixes to try to make sure that the product works 100%, that's your obligation to every one of your customers.

What question are we avoiding


Here they are...again:
Furthermore, any chance of a changelog for this alpha? Are there any ideas about plans of releasing the next stable build of OD+? What sort of pricing structure to upgrade to 2.0 (when it comes out) should we expect? Which current bugs in OD+ are given more priority?

If you bought a car (no warranties come with it), and it starts acting up 2 years later, do you DEMAND that you get updates done to make it work better? I think not.


I think yes. If the car is acting up due to a manufacturing error that was there upon the point of manufacturing and/or got aggravated over the period of those 2 years then I'd have every right to complain.

I personally feel for as many products we put out, as many things we had to make "Vista ready" this past year, that Stardock's software team is doing a great job.


I wasn't criticising that. What I was criticising was that in the past year you've been giving unjustifiably more attention to some products more than others. And considering that people pay the same price for those products, then some people are getting better value for money than others. There are no excuses for making people feel left out like that.
on Apr 04, 2008
Again... you did NOT buy a license. You bought a product.


Seriously, make your mind up. Because in reply #69 of this thread KarmaGirl said this

No, you buy a LICENSE to the software
on Apr 04, 2008
can someone please scratch this record, It's getting boring listening to it again and again
on Apr 04, 2008
can someone please scratch this record, It's getting boring listening to it again and again


Then close your eyes and put cotton buds in your ears. You don't have to listen to it, it's not compulsory.
on Apr 04, 2008

 iVAN...your claim of a contradiction was/is an error of comprehension on your part.

Stardock may wish wide access to Impulse for feedback, BUT AT THE SAME TIME may NOT want the OD release to go to 'established/happy/stable' users of SDC so released it to Impulse adopters/trialists only.

WHATEVER the reason, It is NOT my call, nor is it yours.

jpkylegirl gave a valid/legitimate reason...update/revision number confusion occuring with users of both Impulse and SDC.  Sounds about right.

I doubt whether any amount of foot-stamping and claims of ignored queries will result in a revision of dispensing procedure.

As for ...

First of all, it's only coexisting with SDC because Impulse is currently in beta stage. And let's not go down the road of "since everything is ok for me then things must be ok for everyone else", shall we? You know as well as I do that you can't generalize like that.

There is nothing to say that SDC will be actively uninstalled by formal adoption of Impulse, though it is perhaps a sensible method of handling such a change, but then again about that 'road'...unless you actually INSTALL IMPULSE YOURSELF you CANNOT argue otherwise.  It may just work and like, wow,...you have your update and an end to the dramatics.

Stranger things have happened....

on Apr 04, 2008
Again... you did NOT buy a license. You bought a product.Seriously, make your mind up. Because in reply #69 of this thread KarmaGirl said thisNo, you buy a LICENSE to the software


Sorry - KarmaGirl is right.  I remembered wrong what she said.  Time for me to get my morning caffiene drip so my brain will function properly.  Again, my apologies.
on Apr 04, 2008
Stardock may wish wide access to Impulse for feedback, BUT AT THE SAME TIME may NOT want the OD release to go to 'established/happy/stable' users of SDC so released it to Impulse adopters/trialists only.


Why would they not want that? Is it a reward for trying Impulse? Or are SDC users not worthy?

INSTALL IMPULSE YOURSELF you CANNOT argue otherwise


Technically, I can and I will. Suggesting that I'd install it is like asking me to jump into a pond to swim while knowing that some people have been bitten by a crocodile in there and are back on dry land for good. I may not see the crocodile, but until someone gets the shotgun out and nails him my little toe isn't getting near the dampness. So to speak...

on Apr 04, 2008
on Apr 04, 2008
Considering that SDC is not completely cut off then why not add something new to it?


iVan what part of

Impulse and SDC are 2 different systems. The way items gets published, 2 different things. That when you publish something on SDC and then publish it on Impulse you mess with version numbers, which then confuses the user.


do you not comprehend?

And since no one mentioned this fact....Stardock Central is a free product, and SD can do whatever they please with it. Impulse is also a free product, and the same holds true. Whether you purchased OD+ or not has absolutely no bearing on how SD chooses to release updates for it.

You have been told that the Alpha is NOT going to be released on SDC. Why is that so hard to grasp?
on Apr 04, 2008

Get Impulse, install the alpha (unsupported) patch.  Done.

The matter is closed.

on Apr 04, 2008
The matter is closed.


please?.....pretty please?.....with sugar on it?


As I business owner, I'd like to commend every Stardock representative who has replied to this. Outstanding show of patience.
on Apr 04, 2008
And why doesn't OD+ (alpha) skin the command prompt?!?!?!?  

 
on Apr 04, 2008
*gets on a plane to Texas with a bowling pin in hand* NO! I won't check it!
on Apr 04, 2008
Which part of "I will sift through the confusion" don't you understand? From where I stand, if you start releasing updates only through Impulse then cut SDC off completely. It's no good offering partials here and there. Sitting on the fence like that is absolute rubbish.

And since no one mentioned this fact....Stardock Central is a free product, and SD can do whatever they please with it. Impulse is also a free product, and the same holds true. Whether you purchased OD+ or not has absolutely no bearing on how SD chooses to release updates for it.


I don't care if SDC or Impulse are free products. OD+ isn't a free product and that's what matters to me. It's not working 100% and that's what matters to me. Stardock doesn't seem to give a damn about releasing updates as frequently as they do for at least one other same-priced product and that matters to me too.
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